Privacy Policy

Effective date: October 29, 2026

Sharper Valet, Inc. (“Sharper Valet,” “we”) provides valet parking, parking attendant and hospitality staffing services in the Dallas–Fort Worth area. This policy explains what information we collect and how we use it. Questions: contact us through our contact form at sharpervalet.com/contact-us.

Information we collect

Phone calls. When you call one of our parking phone lines or use a garage intercom, including lines answered by an automated assistant, we collect your phone number, the time and length of the call, and a recording and transcript of the call. Calls are recorded, and the assistant identifies itself at the start of the call.
Monthly parking verification. If you ask for help exiting as a monthly parker, we collect the name and license plate or company you give us and check them against the monthly parking roster provided by the property.
Website. Information you send through our quote or contact form (such as name, email, phone and message) and standard technical data such as your browser type and IP address.
Text messages. The mobile numbers of employees and designated client contacts who agree to receive operational text alerts from us.

How we use information

To answer and route calls and help drivers at our garages.
To verify monthly parkers and keep a record of gate openings.
To respond to quote requests and run our services.
To review incidents, resolve disputes and improve our service.
To comply with the law.

How we share information

With service providers who run our phone, text, speech-recognition, AI and hosting services, only so they can provide those services to us.
With the owner or manager of the property where we operate, when needed for that property’s parking operations, such as records of gate openings.
When required by law or to protect our rights, our staff or the public.

We do not sell personal information.

Text messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

How long we keep information

Call recordings and transcripts are kept for 90 days, unless needed for an incident, claim or dispute. Monthly parking roster data is replaced with each update from the property.

Security

We use reasonable measures to protect information. No system is completely secure.

Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The effective date above shows the latest version.

Contact

Sharper Valet, Inc., McKinney, Texas
Contact form: sharpervalet.com/contact-us